Privacy Policy
This privacy policy explains how we process personal data when you use the platform.
Data Controller
This project is currently operated by a private individual. A full controller disclosure will follow once the company is incorporated. Please use the contact information in the Impressum.
Data Protection Contact
No dedicated data protection officer is required at this stage (Art. 37 GDPR thresholds are not met). This will be reassessed as the scope evolves.
Purposes & Legal Bases
- Authentication and session management (Art. 6(1)(b) GDPR)
- Organization and membership administration (Art. 6(1)(b) GDPR)
- Meter reading capture and reporting (Art. 6(1)(b) GDPR)
- Security monitoring and abuse prevention (Art. 6(1)(f) GDPR)
- Analytics (with consent) (Art. 6(1)(a) GDPR)
- Real-time data synchronization across devices using Redis for temporary technical coordination (Art. 6(1)(f) GDPR)
Your Rights
- Access, rectification, deletion (Art. 15-17 GDPR)
- Restriction and objection (Art. 18-21 GDPR)
- Data portability (Art. 20 GDPR)
- Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)
Subprocessors
We rely on trusted infrastructure providers to deliver the service:
Vercel Inc.
Added: Oct 5, 2025Neon Tech Inc.
Added: Oct 5, 2025Resend Inc.
Added: Oct 5, 2025Perplexity AI Inc.
Added: Oct 18, 2025- Meter reading images (utility consumption data)
- Property identification data
- Timestamp and location metadata
- Processing results and accuracy metrics
Redis Labs Ltd.
Added: Oct 19, 2025- Technical synchronization identifiers (non-personal)
- Cache invalidation events
- Temporary session coordination data
Mapbox Inc.
Added: Nov 12, 2025- Property addresses (search queries)
- Geographic coordinates (latitude/longitude)
- IP address (for rate limiting)
- Browser user agent (technical requirement)
Cookies & Tracking
See the Cookie Policy for detailed tracking information.
Security Measures
We implement role-based access control, optional two-factor authentication, and activity logging.
International Transfers
Some subprocessors operate outside the EU but offer safeguards such as Standard Contractual Clauses (SCCs).
Retention Periods
We apply the following retention periods:
- User accounts: Until the account is deleted
- Meter readings: Until account deletion or mandatory statutory retention ends
- Activity logs: 12 months
- Backups: 30 days
- Consent records: 3 years
- Real-time sync data: 60 seconds (automatic expiration)
You may request deletion at any time, subject to statutory retention obligations.
Last Updated: November 12, 2025