Custodi

Product walkthrough

See custodi in action - feature by feature

Each section below explains what a feature does, how it works, and where it helps most — with realistic example data.

AI - Mobile - Audit-ready

AI Meter Reading Verification

Capture once, verify instantly, stay audit-ready.

Technicians snap a meter photo, AI extracts the reading, and supervisors approve with one click. The full trail stays attached to the property and report exports.

How it works

Technician captures a meter photo and enters the reading once.

AI checks meter number, unit, and plausibility against history.

Supervisor reviews exceptions and approves the verified entry.

Useful for

Quarterly or annual meter rounds across multiple sites.

Reducing costly reading errors and re-visits.

Proof for tenants, auditors, or service agreements.

Product preview

Example view for AI Meter Reading Verification

Example data

Meter A-214 - Water

Lindenstr. 18 - Basement utility room

AI Verified
Meter photo (tap to zoom)

Extracted reading

12,483 m3

Captured Feb 12, 2026 - 09:14

Meter no.A-214
Unit matchm3
Confidence98%
Auto-log enabledHistory check: okNext due: May 2026
Meter: A-214 - WaterReading: 12,483 m3Confidence: 98%
Public form - Status tracking - Photos

Damage Reporting & Triage

Residents submit in seconds, teams respond with clarity.

QR-based public forms capture issues with photos. Every report becomes a tracked job with status, priority, and documentation.

How it works

Resident scans a QR code and submits a photo + short description.

Manager assigns a priority and dispatches the right technician.

Work is documented with after photos and completion notes.

Useful for

Reducing call volume with self-serve issue reporting.

Tracking SLAs for repairs and contractor performance.

Keeping tenants informed with automatic updates.

Product preview

Example view for Damage Reporting & Triage

Example data

Broken stairwell light

Submitted by Resident - Feb 10, 2026

High priority

Issue summary

In progress

Light flickers and goes out on 3rd floor. Needs replacement before evening.

Key requiredETA 2 hoursNotify tenant

Assigned to

MK

Mila Koehler

On-site technician

Created09:32
Arrived10:05
Expected fix11:20
Report: Broken stairwell lightPriority: HighStatus: In progress
Auto-sync - AI labels - Assignments

Smart Waste Calendar

Always know what goes out, and when.

Custodi syncs the municipality iCal feed, detects waste types, and assigns tasks so crews never miss a pickup.

How it works

Import the municipal iCal link once per property.

AI labels each pickup with the correct waste type.

Teams get a daily route list with reminders.

Useful for

Preventing missed pickups and overflow bins.

Coordinating on-call and cleaning crews.

Communicating schedules with residents.

Product preview

Example view for Smart Waste Calendar

Example data

Next pickups

Lindenstr. 18 - iCal synced 2 hours ago

Sync healthy
AI

Bio waste

Tomorrow - 06:30

Assigned
AI

Paper & Cardboard

Fri - 06:30

Assigned
AI

Residual waste

Mon - 06:30

Assigned
Next pickup: Tomorrow - Bio wasteAuto-detected: 12 eventsAssigned: Team North
Portfolio - History - Quick filters

Property Portfolio Hub

One place for every building, owner, and service log.

Properties, meters, waste calendars, and reports all live under each object. Teams can filter, search, and see activity instantly.

How it works

Create an object with address and owner details.

Attach meters, waste calendars, and documents.

Track activity timelines and open issues.

Useful for

Multi-building portfolios with shared teams.

Onboarding new properties quickly.

Reporting on service history by object.

Product preview

Example view for Property Portfolio Hub

Example data

Portfolio overview

Nordstadt Housing - 3 teams active

Updated 5 min ago

Lindenstr. 18

Active

12 units - 8 meters

2 open tasks

Parkallee 3

Active

20 units - 14 meters

No open issues

Riverside 41

Active

9 units - 6 meters

Waste pickup tomorrow

Marketplatz 2

Active

Retail - 4 meters

1 damage report

Objects: 24 buildingsOpen issues: 6 across portfolioMeters: 182 tracked
Dispatch - Mobile view - Priorities

Team Assignments & Routes

Dispatch the right person with full context.

Managers assign tasks or waste pickups to teams. Workers see their route, priorities, and on-site requirements on mobile.

How it works

Create tasks from damage reports or scheduled work.

Assign to teams based on availability and location.

Track progress with timestamps and proof of work.

Useful for

Dispatching field teams with multiple tasks per day.

Balancing workload and reducing travel time.

Maintaining accountability with proof of completion.

Product preview

Example view for Team Assignments & Routes

Example data

Today's route - Team North

7 tasks - 3 properties

Last synced 4 min ago

Replace stairwell light

Lindenstr. 18 - High

On site

Waste pickup prep

Riverside 41 - Medium

Due 06:00

Meter reading round

Parkallee 3 - Low

Scheduled
Today: 7 tasksTeams: North + CentralETA: End of day
PDF - Email - Push

Reports & Notifications

Automated summaries keep everyone aligned.

Generate PDF reports for meters, damage repairs, or compliance. Stakeholders receive updates via email or push notifications.

How it works

Select the reporting period and scope (property/team).

Custodi compiles readings, photos, and timestamps.

Reports are delivered automatically to stakeholders.

Useful for

Monthly owner updates and compliance packages.

Keeping tenants informed after repairs.

Sharing KPIs with internal leadership.

Product preview

Example view for Reports & Notifications

Example data

January service summary

24 objects - 182 meters - 14 repairs

Delivered

PDF Report

18 pages - 6 photos

Open issues6
AI verified readings91%
Avg. response time3.4h

Stakeholder updates

Email + Push - Every month

Last sentFeb 1
Open rate74%
Subscribers32
Report: January service summaryRecipients: 12 stakeholdersDelivery: Email + Push
Questions about custodi?

Have questions about features, pricing, or workflows? Send us a note and we'll get back to you.

What you'll see

  • AI-verified meter readings and audit trail
  • Damage reports, triage, and resident updates
  • Waste calendar automation and task routing

Image credits

  • Photos: Pexels (images.pexels.com)