Custodi

Back to the blog
Task managementDamage reportsCollection calendarList of servicesFacilities management

Custodi explained simply: This is how you control tasks, damage and waste dates in one system

A short, understandable overview for caretaker and facility teams: How Custodi combines daily tasks, damage reports, garbage appointments and services in a central process.

Custodi Team(Product experts)3 min read

Who is Custodi intended for?

Custodi is aimed at caretaker services, facility managers, property managers and office teams who look after multiple buildings. The goal is simple: less coordination chaos, clear responsibilities and a reliable overview of all open and completed work.

Instead of distributing information across different tools, Excel lists and chat histories, your team works in a central system. Everyone sees exactly what is relevant for their role: admins control and distribute, employees implement tasks reliably.

A central task board instead of isolated solutions

At the core of Custodi is a uniform task board. All relevant tasks come together here: manually created to-dos, tasks from damage reports, recurring services from the service list and assigned waste deadlines.

This has two big advantages: Firstly, there is only one place for operational work. Secondly, it is always transparent what is open, what is in progress and what has already been done.

Damage reports can be implemented immediately

When damage is reported, a linked task is created. This eliminates the need for manual transfer between different masks or systems. Title, description, priority and responsibility are centrally visible and editable.

For teams, this means: faster reactions, fewer misunderstandings and clear processing until completion. At the same time, the technical context of the damage report is retained so that everyone involved can understand what it is about.

Coordinate garbage appointments without asking

When garbage deadlines are assigned, Custodi creates the necessary tasks in a structured manner so that nothing is forgotten. The team can see directly what exactly needs to be done and by when it needs to be completed.

This saves time every day, especially if there are many properties with different collection days. Instead of questions and spontaneous rescheduling, there is a clear process with clear responsibilities.

The list of services becomes a predictable routine

Recurring services from the service list can be automatically created as tasks. This means that regular work such as cleaning or maintenance services are not lost, but appear in the operational planning in a timely manner.

This is particularly helpful when the number of objects increases: processes remain stable, quality becomes reproducible and team utilization can be better controlled.

Roles, security and traceability

Custodi clearly distinguishes between admin rights and normal user rights. Admins can create, assign and control tasks across the team. Employees primarily see their relevant tasks and can reliably update the processing status.

In addition, the activity history ensures transparency: changes to tasks are clearly documented. This creates trust in the team and supports clean communication with customers, owners or internal stakeholders.

Conclusion: Less friction, more focus on the work on site

Custodi combines daily to-dos, claims processing, waste coordination and recurring service tasks in one understandable system. This reduces coordination effort and makes operational processes significantly more reliable.

For the target group, this means one thing above all: less time for organization, more time for clean execution in the property. This is exactly what the system was built for.

Tags

Task managementDamage reportsCollection calendarList of servicesFacilities management