Custodi

Custodi

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Custodi explained simply: This is how you control tasks, damage and waste dates in one system

A short, understandable overview for caretaker and facility teams: How Custodi combines daily tasks, damage reports, garbage appointments and services in a central process.

Custodi Team(Product experts)3 min read

Who is Custodi intended for?

Custodi is aimed at caretaker services, facility managers, property managers and office teams who look after multiple buildings. The goal is simple: less coordination chaos, clear responsibilities and a reliable overview of all open and completed work.

Instead of distributing information across different tools, Excel lists and chat histories, your team works in a central system. Everyone sees exactly what is relevant for their role: admins control and distribute, employees implement tasks reliably.

A central property workflow instead of isolated solutions

At the core of Custodi are clear property workflows. Damage reports, waste appointments, meter readings and intentionally started daily rapports stay where the team needs them in everyday work: directly on the property and in a shared work context.

This has two big advantages: firstly, there are fewer scattered lists and follow-up questions. Secondly, it is always transparent which rapports are running, what is in progress and what has already been completed.

Damage reports can be implemented immediately

When damage is reported, a linked task is created. This eliminates the need for manual transfer between different masks or systems. Title, description, priority and responsibility are centrally visible and editable.

For teams, this means: faster reactions, fewer misunderstandings and clear processing until completion. At the same time, the technical context of the damage report is retained so that everyone involved can understand what it is about.

Coordinate garbage appointments without asking

When garbage deadlines are assigned, Custodi creates the necessary tasks in a structured manner so that nothing is forgotten. The team can see directly what exactly needs to be done and by when it needs to be completed.

This saves time every day, especially if there are many properties with different collection days. Instead of questions and spontaneous rescheduling, there is a clear process with clear responsibilities.

The service catalog becomes the basis for daily rapports

Recurring services from the service catalog define what needs to be done regularly at a property. Execution, however, is documented in an intentionally started daily rapport once an employee begins work on site.

This is particularly helpful as the number of properties grows: processes remain stable, services are grouped transparently per property and the daily close does not have to be reconstructed from scattered notes.

Roles, security and traceability

Custodi clearly distinguishes between admin rights and normal user rights. Admins keep an overview of properties, reports and rapports. Employees can see the information relevant to their assignment and reliably update their work status.

In addition, the documentation in the property rapport provides transparency: completed services, notes and photos remain traceable in one place. This creates trust in the team and supports clean communication with customers, owners or internal stakeholders.

Conclusion: Less friction, more focus on the work on site

Custodi combines daily rapports, damage processing, waste coordination and recurring services in one understandable system. This reduces coordination effort and makes operational processes significantly more reliable.

For the target group, this means one thing above all: less time for organization, more time for clean execution in the property. This is exactly what the system was built for.

Tags

Task managementDamage reportsCollection calendarList of servicesFacilities management